HUM120-L9

HUM120-L9

Review

Persuading Customers I

Review

Valued Round (Seed, Series A, B...)

SAFE (Pre-seed, Seed)

Simple Agreement for Future Equity vs. Convertible Note

Persuading Customers I

Target market, target user

persuading users to help you

  1. where will you find your future customers?

    • home/work: friends and family, colleges
    • online: social media, blogs, groups
    • offline:
      • B2C: cafes, malls, campuses, customer events
      • B2B
    • finding your future customers
      • already a customer of a company
  2. how will you persuade "them" to help you?

    • "them" = (your users) or (your users' keepers)
      • solving their problem: help me help you
      • vision/purpose
      • reward
        • payout: coupons, cash, gift, gift cards
        • discount or considerations as (future) customers
      • recognition: founders/patroon circle
  3. what do you want to learn?

    • validate the problem/need
  4. how will you learn from them?

    • validated learning: carry out experiments

    • "build" - measure learns, what will you share with them?

      • concept
      • product description
    • measure: fet data

      • explicit: via polls, surveys (online/offline)
      • implicit: user tracking
      • example:
        • the coming soon website to see if the user clicks it
    • A tale of two startups: IMVU

      • roo
        • if you have your products ready, I will be your first customer, note that down

Impact

Initial customer traction and its impact

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